top of page

Build Your Skills & Save Big!

Buy 3 modules, get 15% off • Buy 5, get 20% off • Buy 10, get 25% off

Planning training for multiple people? Contact us at learning@invigoratehr.com first to explore enterprise options and bulk pricing that may better suit your needs.

Course Overview

 

Navigate challenging workplace discussions with confidence and achieve positive outcomes. You'll learn a proven four-step process that transforms difficult conversations from potential conflicts into opportunities for growth and resolution. The course provides practical techniques to prepare effectively, engage thoughtfully during tense discussions, and foster genuine mutual understanding even when addressing sensitive topics. You'll develop essential follow-up strategies to reinforce conversation outcomes, maintain positive relationships, and create sustainable solutions to workplace challenges.

 

Learning Objectives

 

  • Apply a structured four-step process to prepare for and navigate difficult conversations effectively.

  • Utilize strategies to confidently engage teammates, foster mutual understanding, and resolve workplace issues during discussions.

  • Implement follow-up actions to reinforce outcomes and maintain positive relationships after difficult conversations.

 

Course Information

 

  • Number of Lessons: 10

  • Estimated Time to Complete: 1 hour, 40 minutes

  • Time for Embedded Videos: 0:00 minutes

  • Earns one and a half (1.5) SHRM Professional Development Credits (PDCs) for SHRM-CP® or SHRM-SCP® recertification

How to Have a Difficult Conversation

$150.00Price
bottom of page