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Buy 3 modules, get 15% off • Buy 5, get 20% off • Buy 10, get 25% off

Planning training for multiple people? Contact us at learning@invigoratehr.com first to explore enterprise options and bulk pricing that may better suit your needs.

Resolving Conflict

Course Overview

 

Transform workplace tension into opportunity with practical conflict resolution skills. You'll explore the root causes of workplace discord and recognize typical response patterns that either escalate or defuse difficult situations. The course provides proven techniques to address disagreements constructively, facilitate productive dialogue even in heated moments, and effectively manage anger before it escalates to unacceptable behavior. You'll develop the confidence to maintain a respectful, collaborative environment where conflicts become catalysts for positive change rather than barriers to success. 

 

Learning Objectives

 

  • Identify common sources of workplace conflict and typical response patterns.

  • Apply effective techniques to resolve conflict and promote constructive dialogue.

  • Address anger and prevent abusive behavior to maintain a respectful work environment.

 

Course Information

 

  • Number of Lessons: 10

  • Estimated Time to Complete: 1 hour, 40 minutes

  • Time for Embedded Videos: 28:39 minutes

  • Earns one and a half (1.5) SHRM Professional Development Credits (PDCs) for SHRM-CP® or SHRM-SCP® recertification

Resolving Conflict

$150.00Price
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